Help
UNIQLO Help
Search by category
ONLINE
See All
ORDERING
MY ORDER
DELIVERY
RETURNS
STORE
See All
STORE INFORMATION
MY STORE PURCHASE
RETURNS & EXCHANGES
STORE SERVICES
PRODUCTS & AVAILABILITY
See All
ITEM INFORMATION
PRODUCT AVAILABILITY
GIFT CARDS
See All
ONLINE GIFT CARDS
STORE GIFT CARDS
PROMOTIONS
See All
PROMOTION CODES
LEGAL
See All
GDPR
PRIVACY POLICY
TERMS AND CONDITIONS
MY UNIQLO
See All
My UNIQLO APP
MY UNIQLO ACCOUNT
OTHER
See All
Help
>
/
ONLINE
>
/
RETURNS
>
/
Q&A about
RETURNS
Q&A about RETURNS
What is your extended festive returns policy?
Delays in our returns process
When do I get my refund once I have returned an item?
Can I make an exchange?
Can I return my online order in-store?
How do I return my order?
What is your online returns policy?
Can I return more than one order in the same parcel?
I no longer have my Tax Invoice/Returns Note
Search by category
ONLINE
See All
ORDERING
MY ORDER
DELIVERY
RETURNS
STORE
See All
STORE INFORMATION
MY STORE PURCHASE
RETURNS & EXCHANGES
STORE SERVICES
PRODUCTS & AVAILABILITY
See All
ITEM INFORMATION
PRODUCT AVAILABILITY
GIFT CARDS
See All
ONLINE GIFT CARDS
STORE GIFT CARDS
PROMOTIONS
See All
PROMOTION CODES
LEGAL
See All
GDPR
PRIVACY POLICY
TERMS AND CONDITIONS
MY UNIQLO
See All
My UNIQLO APP
MY UNIQLO ACCOUNT
OTHER
See All