UQ SE | UQ SE Customer Service

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Q&A about DELIVERY

Q&A about DELIVERY

What methods of delivery do you offer and how much do they cost?

Do you ship to PO box address or freight forwarding addresses?

My chosen delivery address has business hours, can I request a delivery time-slot?

Is my package insured and do I need to sign for my order?

What is my order status?

I have entered an incorrect address, what should I do?

What is Click & Collect?

I don’t understand my tracking, can you help?

Do you deliver to my address?

How can I track my order?

Can UNIQLO deliver to multiple addresses?

What carrier service will my parcel be delivered by?

What time will my parcel arrive?

I will not be in for delivery, can I request that my parcel is left in a safe location or with a neighbour?

What happens if I am out when you try to deliver?

What should I do if my order hasn’t been delivered yet?

How much does the Click & Collect service cost?

How do I place a Click & Collect order?

What happens once my order has been placed?

Will I be notified when my order arrives in store?

When will my order be ready for collection?

How do I collect my order?

How long do I have to collect my order?

What happens if I am unable to collect my order?

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