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Q. The item number on my tax invoice is different from the website, is this correct?

Yes, but don’t worry. The item code on the website is 6 digits long but the item code on the tax invoice (also known as the "SKU") has 13 digits and begins 2000xxxxxxx. The "SKU" is unique to the colour and size combination of your item. You will need this when querying or returning something.

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