2. Uniqlo Customer Service
  3. Store
  4. Troubleshoot

Q. I haven’t received the app welcome in-store voucher, what should I do?

You will need to download the UNIQLO App and link it to your UNIQLO web account in order to take advantage of this offer.
The voucher can take up to 24 hours to be received. If its been more than 24 hours, please contact us here

In order to help you, we will need your App Member ID which can be found in the “My Account” section of your account, below the barcode. Please include this in your email when contacting us.
Was this information helpful?
If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via chat or phone.
Please let us know why this article is not helpful.
Please let us know which part of article is hard to understandPlease let us know what information you are looking forPlease let us know which part was different from the description in the article?Please let us know how we can improve our policy/service to meet your needsPlease let us know the reason answer being not helpful and how we can improve it

Note :

Please do not fill in any personal information.

We are not able to respond directly to your feedback.