Help UNIQLO Help

  1. Help
  2. /
  3. STORE
  4. /
  6. /

Q. What is your store returns policy?

UNIQLO is always happy to exchange or refund all item(s) by the original method of payment as long as the item(s) are returned in a resalable condition (with original packaging, tags and/or labels) within 30 days from the date of purchase. Please keep your receipt as it will be necessary in order to process any exchange or refund. Store purchases can be returned and exchanged at any UNIQLO Sweden store.

Please be advised, however, that the following item(s) cannot be returned:

1. Innerwear/underwear/swimwear/masks due to hygiene reasons
2. Personalised item(s) (e.g. altered)

An exception can be made for items deemed faulty and which cannot be fixed or replaced by the store.

Was this information helpful?

If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via chat.
To allow us to improve our services we would appreciate your feedback regarding this information/article.
(Please note:
This is for feedback only and not monitored by our Customer Service team)