Q. Can I make an exchange?
We do not offer exchanges online. Should you wish to exchange your item, the original item will need to be returned and another order will have to be placed.
Alternatively, you are able to exchange your order at your nearest UNIQLO Sweden store if you paid using a Credit/Debit/Gift card or Apple/Google Pay. You may only exchange for the same value or more as we cannot offer a partial refund. Orders placed using PayPal or Klarna (including in combination with Gift Card) will have to be returned to our warehouse as they will not be accepted for exchange in stores. After exchanging, you will no longer be able to receive a refund.
Please make sure you print or download your invoice (attached to your shipment confirmation email) as this is needed to process any exchange.
Store Purchase Exchange
You may exchange your store purchased items in any UNIQLO store (within the same country of purchase) if it is within the 30 day returns period. You must provide a valid receipt in order to return or an exchange in-store.
Alternatively, you are able to exchange your order at your nearest UNIQLO Sweden store if you paid using a Credit/Debit/Gift card or Apple/Google Pay. You may only exchange for the same value or more as we cannot offer a partial refund. Orders placed using PayPal or Klarna (including in combination with Gift Card) will have to be returned to our warehouse as they will not be accepted for exchange in stores. After exchanging, you will no longer be able to receive a refund.
Please make sure you print or download your invoice (attached to your shipment confirmation email) as this is needed to process any exchange.
Store Purchase Exchange
You may exchange your store purchased items in any UNIQLO store (within the same country of purchase) if it is within the 30 day returns period. You must provide a valid receipt in order to return or an exchange in-store.
Contact UNIQLO Sweden
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
By Phone
(All phone calls are conducted in English)
Customer Care Operating hours: Mon-Fri: 10:00-17:30 Closed: Christmas day and Easter Sunday
Customer Care Operating hours: Mon-Fri: 10:00-17:30 Closed: Christmas day and Easter Sunday
By Phone
8 557 698 61
(All phone calls are conducted in English)
Customer Care Operating hours: Mon-Fri: 10:00-17:30 Closed: Christmas day and Easter Sunday
Customer Care Operating hours: Mon-Fri: 10:00-17:30 Closed: Christmas day and Easter Sunday
