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Q. My item is faulty, what should I do ?

As soon as you discover a fault with your item, please get in contact with us.

So we can assist you efficiently, please do provide us with the following:

1. Order number.
2. The faulty item code (beginning 2000)
3. An image of the fault.
4. Any other information e.g has and how it's been washed/dried.

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