I have lost my gift card. What can I do?

Q. I have lost my gift card. What can I do?

Unfortunately we are unable to trace or refund lost gift cards, so be sure to keep yours somewhere safe. UNIQLO shall not be held responsible for lost, stolen, damaged or expired gift cards. Customer is obliged to protect the gift card and treat it as cash.

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CHAT SUPPORT Operating Hours:
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Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.

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(All phone calls are conducted in English)
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday

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Q. I have lost my gift card. What can I do?

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