My item is faulty, what should I do ?

Q. My item is faulty, what should I do ?

As soon as you discover a fault with your item, please process a return of the item through your UNIQLO account or guest account. For information on how to return an item, please click here.

Faulty item claims are no longer accepted through our customer center for orders placed after 17/09/2024. Please return the item via our online returns process.

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Q. My item is faulty, what should I do ?

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